Shipping policy
Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Saturday, 6 pm IST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges varies from order to order depending on the overall weight, and will be calculated and displayed at checkout. All order will be shipped through standard delivery and will take around 5 working days to reach. If you need your order to be shipped on express service, please contact us through Whatsup before placing the order.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Incorrect Shipping Addresses and Refused Delivery
SH Trades will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
- Call +91 9566079733
- Or What’sUP Call +91 9566079733
We will file a claim with the shipping carrier. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.